Support
InkPocket is built by a very small team. Email us and a human will read it — usually within a few days.
inkpockethelp@gmail.com — support is in English and Italian.
Reporting a bug
The more of this you include, the faster we can fix it:
- your phone and its system version (e.g. iPhone 15, iOS 18.4);
- the InkPocket version, from the app's settings screen;
- what you did, what you expected, and what happened instead;
- a screenshot or a screen recording, if you can see the problem.
If a card scans incorrectly, tell us its name and set — that's usually enough for us to reproduce it.
Common questions
How do I get into the beta?
Email us with your platform (iOS or Android) and your region, and — for iOS — the Apple ID email you use with TestFlight. Slots are limited, so there may be a wait.
Can I bring my collection over from the official Lorcana app?
Yes, and it takes one paste. In the official Disney Lorcana app open the menu — the three dots on the home screen — tap Collection backup, then Backup now, and copy the link it gives you. In InkPocket, go to Settings → Your collection and paste it under Import from the Lorcana app. Your cards and your decks both come across.
Two things worth knowing. That link is like a password — anyone holding it can read your collection, so don't post it anywhere; InkPocket uses it once and doesn't keep it. And backups expire, so if the link doesn't work, make a fresh one in the official app. There's a walkthrough with pictures on the home page.
Will importing again wipe the decks I built in InkPocket?
No. Decks are only ever added — an import never deletes or overwrites a deck you made here, and it won't leave you a second copy of one you already imported. For cards you get the choice: Merge adds to what you have, Replace overwrites the quantities for the cards in the file.
I opened a deck link and got a web page instead of the app.
That page is what we show when a deck link is opened on a device without InkPocket. Open the same link again on a device that has the app. If the app is installed and the link still opens in the browser, try holding down the link and choosing "Open in InkPocket" — and tell us, because that's a bug worth fixing.
Is my collection backed up anywhere?
Not by us — there's no InkPocket account, and we don't keep a copy. Your decks and collection live on your phone, and they're included in your normal phone backup (iCloud or Google) if you have one switched on. See the Privacy Policy.
Do you track what I do in the app?
We collect anonymous information about crashes and about which features get used, so we can fix what breaks and build what people actually want. When you save a deck we record its card list too, to see which cards get played across everyone using InkPocket — never your collection or your photos, and none of it can be traced back to you, because there's no account to trace it to. The Privacy Policy has the details.
A card is missing, or its details look wrong.
Card details come from a public database, lorcanajson.org, which can take a while to catch up after a new set comes out. Check that the app has downloaded the latest card list, and write to us if it's still wrong. If an import told you some cards weren't in the catalog yet, that's the same thing — they'll appear once the card list updates.
Where do the prices come from?
From the marketplace you pick in Settings → Prices: Cardmarket, in euros, or TCGplayer, in dollars. You also choose which number you read — the market trend, which is what we show by default, or the lowest price currently going. The trend is the default deliberately: a single listing posted at an absurd price moves the lowest price and then gets used as an argument in a trade, while nobody can move a trend on their own.
Once a day we build one list of prices for the whole game from what those markets publish, and your phone downloads it in one go. The app never asks a marketplace about a single card, which is why looking up a price tells nobody — us included — which cards interest you. Settings shows how old the numbers are and says so plainly if they stop arriving.
Treat them as an estimate, not a quote. And a Cardmarket price covers that printing in every language at once — an Italian copy can be worth noticeably more or less than the average — so use the market's mark beside the price to open that card's actual listings, in your own language.
Can I see how a price got there?
Yes — tap the price itself and you get the days behind it, for the normal card and the foil separately. It's the difference between a card that jumped yesterday and one that's been climbing all week, which is worth knowing before you agree a trade.
The chart only goes back as far as we've been keeping prices, which isn't long yet, and it grows by a day each day. A day nobody listed the card is a gap in the line rather than a drop to zero: an unlisted card didn't become worthless.
Why does this card have no price?
Because neither market has one for it. That's a handful of printings out of several thousand, usually odd promotional ones. We'd rather show nothing than a number borrowed from somewhere else: a foil with no foil price is shown as unpriced instead of quietly wearing the price of the normal version, which would be wrong in exactly the situation where money changes hands.
Your collection's total says how many copies it couldn't price, so the figure you quote in a trade is never silently missing cards.
Where do the news and the calendar come from?
From us. We follow what the publisher, the organisers and the established Lorcana sites put out, and list what's actually worth knowing: announcements, releases, how the recent tournaments finished and which decks got there, plus the qualifiers and Challenges still to be played. Every item carries a link back to whoever reported it, so you can read the full story at the source.
You can narrow it to the part of the world you play in, and anything that concerns everyone — a set, an announcement, the World Championship — stays visible whichever region you pick. Results list the decks and how they placed, never the players' names.
It only runs one way: there's nothing to sign up to, nothing to post, no comments and no profiles. If we've missed something worth listing, tell us at inkpockethelp@gmail.com.
Can I use the app in Italian?
Yes. InkPocket takes its language from your phone — cards included, so you get Italian names, rules text and artwork for every set that was printed in Italian. The first two sets never were, so those cards stay in English. To switch, change the language your phone gives the app: on an iPhone that's Settings ▸ InkPocket ▸ Language. The app carries a button straight to it.
Search reads both languages at the same time either way, which means Ade and Hades find the same card — useful if you play in Italian and buy English printings, or the other way round.
Does InkPocket cost anything?
No. It's free, and under Ravensburger's Community Code Policy we're expressly prohibited from charging for access to Lorcana content.
Is this the official Disney Lorcana app?
No. InkPocket is a fan-made, unofficial companion app, not published, endorsed or approved by Disney or Ravensburger. The official app is at disneylorcana.com/app.
How do I delete my data?
Delete decks or collection entries in the app, or remove InkPocket to wipe everything at once. There's nothing to ask us for: we hold nothing that identifies you.
Privacy and terms
Read the Privacy Policy and the Terms of Use.